Laury Heating Cooling & Plumbing Receives Prestigious President’s Award from Carrier
Laury Heating Cooling & Plumbing was recently named a recipient of the prestigious 2018 President’s Award from Carrier. The award provides recognition for outstanding dealers in the heating, ventilating, and air-conditioning (HVAC) industry. Ted Laury (Owner) along with his son Sean Laury (Director of Operations) were honored at a ceremony held in Orlando, Florida.
The President’s Award, which is one of Carrier’s highest honors for its dealers, is given to Carrier Factory Authorized Dealers who achieve excellence in product promotions and deliver superior customer satisfaction.
Recipients of the renowned Carrier President’s Award demonstrate the very best in operational excellence, business effectiveness, and the delivery of cutting-edge technology to their customers.
Laury Heating Cooling & Plumbing Receives the Carrier President’s Award for Excellence for the First Time in Company’s History
This is the first time Laury Heating Cooling & Plumbing has won the prestigious President’s Award from Carrier.
As described by Sean Laury, “Over the past year and a half, my father Ted Laury, our leadership team, and our team of dedicated technicians and customer service representatives have focused on improving our processes and operational excellence. At the end of the day, everything we do is focused on customer satisfaction. We ensure our heating and air conditioning offerings take advantage of available technologies, including wireless technologies, and that we are conscientious of the environmental footprint we leave. The hard work and high standards of the team at Laury Heating Cooling & Plumbing have certainly paid off, and we are thrilled to accept the President’s Award from Carrier.”
Laury Heating Cooling & Plumbing, a family-owned and locally operated business in South Jersey, specializes in HVAC installation and service for residential homes as well as commercial buildings.
“The 2018 Carrier President’s Award winners have demonstrated excellence in providing customers with outstanding service as ambassadors of our industry,” said Chris Nelson, president of United Technologies Commercial HVAC, Climate Control and Security for North America HVAC Systems & Service. “The award further establishes these companies as leaders in their communities and serves as an example to all Carrier dealers of how HVAC businesses can thrive in any region.”
The President’s Award is designed to encourage Carrier dealers to objectively review their businesses and to reward dealers who have excelled in customer satisfaction. This award presents the opportunity for recipients to serve as role models, share best practices and offer peer mentoring to help cultivate excellence across the dealer group.